A LETTER OF INTRODUCTION
After eight years of research, testing and development The Key Travel Group was formed to organize a horizontal integrated travel group to provide premium and unique travel options in the cruise, tour and boutique hotel areas. The focus in on outstanding service matched with quality and excellent value. The company’s mandate is to focus on active vacationers in the forty to sixty-five-year age group with particular attention on solo travellers, an extremely fast-growing underserved and penalized group. Our appeal is to an active, sophisticated, adventurous traveller. Cruisers wishing a more relaxed and casual cruise will also be readily accommodated.
To carry out this commitment the company will focus on smaller ships to accommodate between eight hundred and fifteen hundred passengers which give guests the quality and comfort they expect in a modern-day ship yet still experience the style of traditional cruising. As smaller ships allow for a broader itinerary experience, the marquee ports will be included in a more rational and different format than is commonly used. The opening of new cruise locations will allow quests to explore and study the culture and cuisine of these regions. One aspect will be speciality restaurants which feature food from an area the guests recently visited. The main dining room will offer the more traditional style with multiple seating configurations. In keeping with the informal approach, dining will also be offered in a freestyle venue. Fitness and spa facilities will complement the lifestyle of our guests. Speakers and classes on a broad range of popular subjects such as gardening and cooking will be featured. Traditional entertainment will be interspersed with entertainers from regions visited.
Our program is exciting, active and moves with the times; however, to be successful, it can only be carried out with exceptional service and value for money. The company will commit the resources needed to achieve total customer satisfaction. Unfortunately, there is a cost to providing a premium experience and this will entail a higher tariff. The company feels by offering a more inclusive pricing model, a modest increase will be accepted.
TEAM
Sandy Laidlaw, President
Sara McColl MBA
Noel Finucane
Gord Bellmore
Gord has extensive experience in construction, travel and computer science. Gord owned and operated Teachers Travel and Tour Company, the largest private retail and wholesale company for teachers in Ontario. Gord is an expert in negotiating in the travel industry and is well-versed in IT. Gord holds a BA from the University of Toronto.